Privacy Policy

Last Updated: March 12, 2026

 

Midwest Surgical Solutions, PLLC (“Midwest Surgical Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using jjbrandt.com and midwestsurgicalsolutions.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, contact our office, submit forms, or communicate with us electronically.

This Privacy Policy applies to information collected through:

By using these websites or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

  • your name,

  • mobile phone number,

  • email address,

  • mailing address,

  • appointment request details,

  • information submitted through contact forms,

  • communication preferences, and

  • other information you choose to provide in connection with an inquiry or service request.

We may also collect certain technical and website usage information automatically, such as:

  • IP address,

  • browser type,

  • device type,

  • operating system,

  • referring website,

  • pages viewed,

  • date and time of visits, and

  • general interaction data collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use your information to:

  • respond to inquiries and requests,

  • schedule and manage consultations or appointments,

  • provide office updates and follow-up communications,

  • send customer care and operational text messages,

  • improve website performance and user experience,

  • maintain communication and business records,

  • protect our websites and systems,

  • comply with applicable legal, regulatory, and healthcare-related obligations.

3. SMS Communications and Opt-In

If you provide your mobile number and expressly consent to receive text messages from Midwest Surgical Solutions, PLLC, we may send you SMS messages related to:

  • appointment reminders,

  • scheduling updates,

  • office notifications,

  • follow-up communications, and

  • responses to your inquiries.

Message frequency may vary. Message and data rates may apply.
You may reply STOP at any time to opt out of SMS communications.
You may reply HELP for assistance.

SMS consent is collected through an optional, unchecked consent box on our website forms and may also be collected through intake paperwork or direct communications with office staff, where appropriate. Consent to receive SMS messages is not a condition of purchase or treatment.

4. No Sharing of Mobile Opt-In Data

SMS opt-in information and phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share mobile numbers or SMS consent records with third parties for their own marketing use. This statement is included because A2P campaign reviewers commonly require a clear non-sharing statement for mobile opt-ins.

5. Cookies and Tracking Technologies

Our websites may use cookies, analytics tools, pixels, and similar technologies to help us understand website traffic, improve performance, and enhance user experience. These technologies may collect non-medical browsing and usage information such as device type, browser type, IP address, pages visited, and session activity.

You may control cookies through your browser settings. Disabling cookies may affect certain site features or functionality.

6. How We Disclose Information

We may disclose information:

  • to service providers who help us operate our business or websites,

  • to vendors who support scheduling, communications, hosting, analytics, security, or website functionality,

  • when required by law, subpoena, court order, or regulatory obligation,

  • to protect our rights, users, property, or safety,

  • in connection with a business transaction involving Midwest Surgical Solutions, PLLC, if permitted by law.

We do not disclose your information except as described in this Privacy Policy or as otherwise permitted or required by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. As a healthcare-related organization, we take privacy and security seriously and maintain measures intended to support compliance with applicable legal obligations.

However, no website, server, email, or text messaging system can be guaranteed to be completely secure. For that reason, while we work to protect your information, we cannot guarantee absolute security.

8. HIPAA and Electronic Communications

Where applicable, Midwest Surgical Solutions, PLLC maintains policies and safeguards intended to support compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). HHS guidance states that healthcare providers may communicate electronically with patients, including by email and other messaging technologies, so long as they apply reasonable safeguards.

Because standard SMS text messaging may not always be encrypted end-to-end, you should avoid sending highly sensitive, urgent, or detailed medical information through unsecured text messaging unless specifically directed to do so by our office. We will make reasonable efforts to limit the amount of protected health information included in text messages and electronic communications where appropriate, consistent with applicable law and practice guidance.

9. Your Choices and Rights

You may:

  • opt out of text messages at any time by replying STOP,

  • request help by replying HELP,

  • contact us to update your contact information,

  • ask questions about our communication practices,

  • request that we stop using your information for certain non-essential communications, subject to applicable law and operational requirements.

If you no longer wish to receive SMS messages from us, your opt-out request will be honored for future messages, though we may still contact you by other lawful means when necessary.

10. Third-Party Websites and Services

Our websites may contain links to third-party websites, tools, maps, forms, payment providers, or embedded services. We are not responsible for the privacy, security, or content practices of third-party services. Your use of those services is governed by their own terms and privacy policies.

11. Children’s Privacy

Our websites are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization. If you believe a child has submitted information through our websites, please contact us so we can address it appropriately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Continued use of jjbrandt.com or midwestsurgicalsolutions.com after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Midwest Surgical Solutions, PLLC
(701) 509-8709
drbrandt@midwestsurgicalsolutions.com or drjjbrandt@gmail.com
Websites: jjbrandt.com and midwestsurgicalsolutions.com